All orders can be placed via our webshop.
Normally, in-stock items will be dispatched within a day or two. Items marked out of stock and available on backorder can be ordered and will be made available as soon as possible. Most of the time, we can pack and dispatch orders on the same or next day, although there are occasions where this might extend up to a week so please allow up to 14 days delivery.
If you have an urgent requirement, please email or phone us on +44 7881 581403 and we will help you out!
We will update your order status as it progresses, emailing you with any status changes. You can also monitor the status of your order from the My Account page, providing you created an account.
Should you require to cancel an order, please contact us via email so we can process the cancellation. As long as the order hasn’t shipped, you will receive a full refund.
Deliveries and collections
Orders are dispatched via DPD Next Day and you will receive a tracking number and notification on the morning of your delivery with the ability to change any details should you not be around at the scheduled one-hour delivery window.
Collections are welcome from our address – we will let you know once your order is ready.
If you are passing by, we might be able to arrange collection at the Reading Supercharger – please contact us.
Security and payment
Our site uses SSL for encryption ensuring all data between your computer and our servers is transferred securely. Your ordering information is held on our servers located in a secure data-centre in central London.
We do not hold any credit card information on our site. All card transactions are managed by Stripe payment gateway, and card details are transferred directly to Stripe for processing.